Air freight Germany – Vietnam
From €6/kg, 2–3 flights a week in both directions.
Europe → Vietnam
- Bring goods to our Frankfurt/Berlin warehouse or send via DHL, La Poste, Colissimo.
- Label from Europe (except Germany, France) to our German warehouse: €16/parcel, max. 32 kg.
- At our Hanoi warehouse 3–5 working days later.
Vietnam → Germany, EU
- Bring goods to our Hanoi warehouse or send via Viettel Post, Grab, VNPost.
- Free nationwide pickup for orders from 10 kg.
- Flights every Saturday, at our European warehouse 9–10 days later.
- Banned: flammable goods, fresh food, alcohol, jewellery, cash.
Surcharges for special goods
| Item | Surcharge (air Germany → VN) |
|---|---|
| Goods with batteries | €3/small battery · €5/large battery |
| Alcohol | €5/bottle |
| Branded perfume & cosmetics | €1/item |
| Branded goods over €100 | 5 % of value |
| New laptops & phones | €15/unit |
| Items with lots of glass, fragile | Insured shipping required |
Volumetric surcharge calculator
Large but light parcels are charged by volumetric weight: Length × Width × Height (cm) / 6000. Surcharge = (volumetric weight − actual weight) × €2.50.
Volumetric weight 20 kg → surcharge €7.50
Frequently asked questions
Which items can I send, and which are banned?
Allowed: clothes, shoes, household goods, cosmetics, perfume, food supplements… Not by air: aerosols, high-capacity batteries and items restricted under aviation rules.
How does home pickup in Germany work?
At a DHL branch: free shipping label for parcels from 10 kg. DHL pickup at home: +€2/parcel. Large goods: special truck.
How long does it take?
2–3 flights a week. Hanoi warehouse & city: 3–5 working days after the flight. Other provinces: 2–4 more days via Viettel Post or coach freight.
What compensation do you offer?
Insured shipments (fee 5–10 %): 100 % of the declared value. Regular goods: actual value, max. €20/kg (or a freight refund); excluded if the damage comes from poor packing. Report within 24 hours with video/photos of the inspection with the courier.
Need a quote or a customer code?
Message VU CARGO on Messenger or Zalo – our team in Germany and Vietnam replies right away during business hours.